#WeAreRUA
Every team member gives their best, and we are convinced that we have no limits.
The secret to success lies in our collaborators
At Rua Assistance, we carefully select each of our collaborators, placing our trust in their skills and values, which ultimately are the characteristics that enable great teamwork success.
We have local teams in each of our subsidiaries to enhance our strategies and products, better meeting the specific needs and demands of each region.
Technology as part of our DNA
We focus on and invest in developing innovative solutions to enhance user experiences and support the digital transformation of companies.
Our team comprises highly skilled and passionate professionals who strive to provide the latest updates and features that drive efficiency and productivity for our clients.
Their commitment to excellence and continuous learning positions them as drivers of innovation and efficiency within the company, ready to tackle future technological challenges.
Passion for growth and pushing boundaries
We have an Innovation Hub where ideas are incubated to enhance and improve all group units.
Our focus is on developing new brands and creating comprehensive solutions that benefit our valuable clients.
We work to ensure that our technologies are at the forefront, providing exceptional experiences and exceeding market expectations.
At the forefront of digital changes and trends
Our Communication and Marketing team consists of specialists in various areas such as graphic design, e-commerce, and content creation.
They work closely with the company’s internal units and also operate as an independent unit, the Onírica digital marketing agency.
Their approach is centered on creativity and the constant search for innovative solutions that effectively convey our message.
Alliances that make us stronger
Our Alliances team plays a crucial role as the link between our company and the technicians and providers who directly serve the end customer. We foster trust and loyalty among our suppliers through specialized training and the establishment of strong relationships.
Furthermore, we have developed our own ally program designed to motivate and recognize their efforts. Our team’s commitment is based on ensuring excellence in service delivery, collaborating strategically with each of them to provide the best possible assistance experience.
Committed to customer satisfaction
Our Quality team strives to deliver the best experience with each service.
We analyze every detail to ensure exceptional results. After each service, we send satisfaction surveys to ensure that the customer’s experience has been excellent. Each individual’s feedback is vital to improving and personalizing each assistance according to their needs.
© 2023 Rua Assistance
